SHIPPING
Shipping FAQ
Please note that we handcraft all of our footwear designs and none of our designs are pre-made nor stocked. All non custom-made and best-seller designs are made and shipped within 7-10 business days, so please allow this time frame plus the selected shipping time for your item to arrive. If you have any questions, do not hesitate on emailing us at info@jebranco.com.
Custom Made Designs Shipping
Due to the high demand, required detailing and handcrafting by John himself, please allow up to 45 days for our custom made designs to be shipped. This time frame may change during holiday seasons unless otherwise noted.
Shipping Confirmation Emails
We will send you a shipping confirmation email when all or part of your order is shipped that will include the FedEx, UPS or USPS tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by emailing us at info@jebranco.com.
Shipping In Multiple Packages
If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.
Tracking Your Order
You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the tracking number.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
Most items are available to ship within 7-10 business days unless otherwise noted.
We will send you a shipping confirmation email when all or part of your order is shipped that will include the FedEx, UPS or USPS tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by emailing us at info@jebranco.com.
Shipping In Multiple Packages
If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.
Tracking Your Order
You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the tracking number.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.
Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
Most items are available to ship within 7-10 business days unless otherwise noted.